SUPPORT
Phone support available in
25 languages(Available languages may vary depending on staff availability.)
Available languages may vary
depending on staff availability.

























HOW TO
Start Using the App
STEP 02
Set Up Your Account
After downloading the app, simply register with a phone number and email address.
STEP 03
Identity Verification
To verify your identity, simply take a photo of yourself or your residence card. Once your identity is confirmed, you'll gain access to features like ATM withdrawals.
STEP 04
Add Funds & Make Payments
Add funds to your JAPANpay balance via ATM deposits and other methods, and use it for Visa online shopping and at QUICPay™ merchants.
FUNCTION
See what the app can do
Quick Recharge, ATM Withdrawal
Add cash at Seven Bank ATMs
Withdraw your balance as cash from Seven Bank ATMs
*Identity verification is required for using the service.
*Free for the first withdrawal each month, 110 yen fee (tax incl.) from the second withdrawal onwards.
*Only the cash charged can be withdrawn as cash.
Payment
Supports app-based Visa prepaid cards and
online payments
Contactless Payment
Pay by simply tapping your smartphone at stores
Wallet-to-Wallet Transfer
Send funds from your cash top-up balance to other JAPANpay users
POINT
Useful features
Bank Account
A Japanese bank account to support your everyday life.
-
STEP 01
Sign up and verify your identity
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STEP 02
Tap the banner
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STEP 03
Follow the on-screen instructions
*To comply with regulations restricting transactions with non-residents, we may ask you to confirm your period of stay.
*When you tap the banner in the app, you’ll be redirected to the bank’s application page (external site).
*Bank account services are provided separately from JAPANpay.
CREDIT
Apply for an Exclusive Credit Card for Foreigners
The GTN EPOS Card
with no annual fee
The GTN EPOS Card is a credit card specifically for foreigners in Japan, issued by EPOS Card in collaboration with Global Trust Networks (GTN), a company that provides comprehensive support for foreigners.
Registration on the app is required to apply.
Applications are subject to screening and may not be accepted.
Operated by
Global Trust Networks Co., Ltd.
GTNSupporting Foreigners for
20Years
GTNTotal Number of Customers
70k+
GTNGlobal Expansion
4countries
17locations